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  • Labelling has an important role to play in conveying information about sustainability to consumers, but it is by no means a panacea for all the ills of unsustainable consumption. Consumer awareness does not simply equate to consumer action; it must be accompanied by incentives, disincentives and, crucially, the phasing out of products and services that have the greatest impact.

    This logic does not only apply to the issue of sustainability. Research consistently points to the need for multi-pronged approaches to changing consumer behaviour in areas such as nutrition, financial services, and pharmaceuticals, to name but a few. All the evidence suggests that point-of-sale information alone is not enough change consumer behaviour.

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