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I’ve just returned from a visit to Philadelphia and New York last week where I had the opportunity for in-depth conversation with students and faculty at Wharton Graduate School of Business, as well as business and thought leaders from Coca-Cola, Johnson & Johnson, SAP, Unilever, Interbrand, Ogilvy, GRI, Corporate Responsibility, SustainAbility, The Economist and many others. All of these conversations touched on how we are unfolding our thinking about, and finding ways to measure, new forms of value that business might deliver to its customers and other stakeholders in the future. Underpinning these rich and varied conversations was the growing drumbeat, launched in New York, of #occupywallstreet. This growing movement is yet another indicator of the pressure on business to demonstrate its ability to extend its focus beyond profit to other forms of value creation for broader swaths of society.
The fact that the focus of #occupywallstreet seems to center on “corporate greed” as the target of its aggregated angst is just one sign of disconnect between business and the stakeholders to whom business is supposed to be delivering value.